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Yes, we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it. What are your shipping and processing times? Standard Shipping Times USA and Canada: 7-15 days Oceania: 10 - 20 days Europe: 5 - 12 days Other countries: 10 - 25 days.
Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply contact us at support@masturbaby.com or whatsapp:+447521655207. We'll notify you via e-mail of your refund once we've received and processed the returned item.
